Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to hello@buddha-space.com.
- All
- Pre Sale Questions
- Your Order
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 20-36 hours!
Pre Sale Questions
If you would like more information about the right element or bracelet for you, please feel free to enquire by emailing hello@buddha-space.com.
We have BaZi counselling services, the initial consultation we carry out free of charge services, and more in-depth counselling needs to be specific to your needs to decide. Enquire Now
Most orders are shipped within 3 business days. Before shipping, all items are cleansed in our Sacred Blessing area to ensure they arrive to you with the highest positive healing vibrations. Once your item ships, we will notify you via email. Please note that during busy seasons, processing an order can take 5-7 business days.
All orders except items on sale and earrings can be returned/exchanged for a full refund within 30 days with proof of purchase. Return shipping is not included. Sale items are non-refundable. Our scents collection, sage sticks, candles, and soaps cannot be returned or exchanged after being opened or used. Returns are processed within 5-7 business days after being delivered and received.
Your Order
Our system allows the use of only one promo code per order. Unfortunately, we do not offer price adjustments and promo codes cannot be prorated or combined. After your first order, you will receive a promotional discount applicable to your second order, such code cannot be retroactively applied to the first order.
Sales tax is automatically applied to your Buddha Space order following individual state codes and regulations. Tax will be added if your shipping address is in one of the following states – AZ, CA, CO, FL, GA, HI, IL, LA, MA, MD, MI, MN, MO, NC, NJ, NV, NY, PA, TN, TX, VA, WA, or the District of Columbia.
You may change or cancel any Buddha Space order as long as the order status is “in process.” Once the order status has changed to “shipped,” we can not change or cancel your order as it is now in the hands of our carriers.
We try our best to make sure you don't have to pay additional import or customs tax/duty charges but sometimes it is out of our control. If you are charged additional taxes/duties, you are responsible for the payment of them as it is out of our hands at that point. Please see our Shipping Policy for more information on taxes and duties.